Information collected
When you submit a quote or scheduling request, Biscayne Pool & Spa may collect the information you provide, including your name, phone number, email address, ZIP code, preferred service date, pool details, and service needs.
How information is used
The information is used to review your request, contact you, prepare an estimate, schedule or confirm service, provide customer support, and maintain reasonable business records.
Service providers
The website may use hosting and email-delivery providers to securely transmit form requests. Those providers process information only as needed to provide their services and are subject to their own terms and privacy practices.
Marketing messages
Submitting a service request does not automatically subscribe you to promotional email or text messages. Biscayne Pool & Spa may contact you about the specific request you submitted.
Retention and security
Information may be retained for as long as reasonably necessary to manage requests, provide services, comply with legal obligations, and resolve disputes. No method of online transmission or storage can be guaranteed to be completely secure.
Your choices
You may ask about, correct, or request deletion of information you previously submitted, subject to legitimate business and legal recordkeeping needs.
Contact
Questions about this policy can be directed to Biscaynepool1@gmail.com or 305-608-3403.